Sales Representative job at Watu Credit Ltd

About Organisation:

WATU Credit Limited is a focus driven, customer-centric company that believes everyone deserves the opportunity to be an entrepreneur and achieve their ambitious goals in life. As Africa’s fastest-growing Asset Finance Company, we see the continent’s bright and prosperous future and want to be part of making it a reality.

Job Summary:

The Sales Representative is responsible for building sound relationships with all customers, dealers/ store owners based on mutual trust and goodwill, Increase in revenue through increased credit conversions within the stores.

Key Duties and Responsibilities:

• Drive sell out by conversion of cash customers to credit)
• Increase in revenue through increased credit conversions within the stores
• Ensure effective and efficient route compliance
• Increase of store coverage by 12 new stores per month to increase the Simu universe
• Build sound relationships with all customers, dealers/ store owners based on mutual trust and goodwill.
• Provide continuous feedback as per client requirements (competitor activities, promotions, incentives, innovations, pricing, planograms)
• Identify training needs and escalate to trainer for action (including refreshers for stores that are finding difficulties in maintaining sell out
• Monitor competitor’s new innovations and Market sensing, and in-store pricing
• Ensure all company assets are maintained according to company policy
• Negotiate for Prime/Front Space to maximize on visibility of Watu Simu retail elements
• Check on store capacity and stock status for appropriate Simu sell out
• Report back on VOC in a timely manner for quick fix to be implemented
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Plan and prioritize, demonstrating abilities to manage competing demands
• Check accurate pricing, promotional pricing, competitor pricing
• Any other task assigned by management

KPIS

• -Assigned Route Plan Units Performance
• -Business Development (min 8 stores per month)
• Activity of Dealers / POS in route plan (85% AR)
• -Dealer & POS Compliance
• □ Assigned stores (POS) – Off Rate – Target below 8%
• □ Actively tracking and escalating from performance dashboards &/or weekly Retail Mapping / Management Meeting
• Dashboards included;
• SIMU DS performance
• WS: Simu Sales Anomalies
• WS: Simu Fraud Investigation

Qualifications, Skills and Experience:

• The Ideal candidate must be a holder of a Bachelor’s Degree/Diploma in Business Administration, Marketing, Communication, or a related field.
• At least 2+ years’ experience in sales and Marketing and 1 years of experience working with a credit /fin tech company
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in computer applications and software for data entry and scheduling.
• Ability to handle inquiries and concerns with patience and professionalism.
• Attention to detail and a commitment to accuracy.
• Problem-solving skills and a proactive approach to customer service.
• Team player with a customer-centric mindset.
• Well-developed computer skills, including proven ability to use google sheets and company systems
• Reporting skills and deadline-driven

• Drive sell out by conversion of cash customers to credit)
• Increase in revenue through increased credit conversions within the stores
• Ensure effective and efficient route compliance
• Increase of store coverage by 12 new stores per month to increase the Simu universe
• Build sound relationships with all customers, dealers/ store owners based on mutual trust and goodwill.
• Provide continuous feedback as per client requirements (competitor activities, promotions, incentives, innovations, pricing, planograms)
• Identify training needs and escalate to trainer for action (including refreshers for stores that are finding difficulties in maintaining sell out
• Monitor competitor’s new innovations and Market sensing, and in-store pricing
• Ensure all company assets are maintained according to company policy
• Negotiate for Prime/Front Space to maximize on visibility of Watu Simu retail elements
• Check on store capacity and stock status for appropriate Simu sell out
• Report back on VOC in a timely manner for quick fix to be implemented
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Plan and prioritize, demonstrating abilities to manage competing demands
• Check accurate pricing, promotional pricing, competitor pricing
• Any other task assigned by management

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in computer applications and software for data entry and scheduling.
• Ability to handle inquiries and concerns with patience and professionalism.
• Attention to detail and a commitment to accuracy.
• Problem-solving skills and a proactive approach to customer service.
• Team player with a customer-centric mindset.
• Well-developed computer skills, including proven ability to use google sheets and company systems
• Reporting skills and deadline-driven

• The Ideal candidate must be a holder of a Bachelor’s Degree/Diploma in Business Administration, Marketing, Communication, or a related field.
• At least 2+ years’ experience in sales and Marketing and 1 years of experience working with a credit /fin tech company