Project Officer – Citizen Voice and Action job at World Vision International

World Vision Uganda is hiring a Project Officer – Citizen Voice and Action with the following duties and responsibilities;

Key Duties and Responsibilities:

1. Project Implementation and Community Engagement

• Lead the rollout of Citizen Voice and Action (CVA) processes including community mobilization, service monitoring, social audits, and community scorecards.
• Facilitate CVA training sessions for community groups, service providers, local leaders, faith leaders, youth, and district-level stakeholders.
• Support communities to develop Community Action Plans (CAPs) and follow up on implementation progress.
• Strengthen community-based structures such as CVA Working Groups, Child Well-being Committees, and citizen groups.
• Promote inclusion of women, PWDs, youth, and marginalized households in CVA processes.
• Mobilize and facilitate the engagements of stakeholders during planning and development meetings, workshops and other for a.
• Facilitate and Monitor implementation of planned activities and progress achieved by the project in the AP.
• Integrate crosscutting themes that include gender, CA inclusion, disability, DRR, CP, Youth CA’s and advocacy.

2. Mobilization of Community, local organizations, local government, and Private sector for effective project implementation.

• Innovatively support communities including Child Ambassadors (CA) households to participate in sector interventions
• Mobilize Households into household clusters and other institutions for integrated programs and effective program delivery
• Sensitize Communities to own project interventions through shared-roles for attainment of sustainability.
• Develop and implement a sustainability plan together with key stakeholders
• Strengthen government institutions and technical staff in planning and implementation of project plans.
• Mobilize grassroots organizations, Faith Communities and other civil society organizations to ending violence against children.
• Participate/represent world Vision Uganda in the sector review meetings both at community, sub county and district level
• Compile issue reports and position papers for sharing with relevant stakeholders at sub county and district level.

3. Stakeholder Coordination and Advocacy

• Strengthen coordination with district and sub-county leadership to enhance responsiveness to community priorities.
• Facilitate interface meetings, joint supervisions, and advocacy dialogues between citizens and service providers.
• Support integration of community identified priorities into local government plans and budgets.
• Engage line ministries, CSOs, and partners to advance social accountability at multiple levels.

4. Monitoring, Evaluation, and Reporting

• Conduct routine monitoring of CVA activities and ensure quality standards are maintained.
• Collect data for tracking service improvements, community actions, policy influence, and participation of vulnerable groups.
• Document success stories, case studies, lessons learned, and change pathways.
• Prepare monthly, quarterly, and annual reports including activity updates and indicator progress.

Capacity Building

• Build capacity of community facilitators, local structures, volunteers, and sector partners on: – Social accountability; Citizen participation; Advocacy and negotiation; and Budget transparency and public expenditure tracking.
• Mentor community groups to independently conduct monitoring and advocacy processes.

6. Accountability, Safeguarding, and Compliance

• Ensure CVA implementation aligns with organizational policies, donor regulations, safeguarding standards, and Do No Harm principles.
• Promote integration of child protection, gender equality, disability inclusion, and social inclusion across CVA activities.
• Uphold strong community feedback and accountability mechanisms.

7. Compliance to performance standards and management.

• Integrate/Collaborate with other sector project officers/APC/Cluster Meal officers/SPOs for efficient programme delivery
• Ensure pro-active and strategic engagements with different structures at community, sub-county and district level for quality delivery of project models
• Project financial and asset resources are managed and used in line with policy guidelines.
• Provide accurate and timely variances explanations on project over and under expenditures
• Liaise with other Integrated Project Officers in implementing joint/integrated activities that target the same audiences in the same locations, in order to minimize wastage of resources and beneficiary apathy.

Qualifications, Skills and Experience:

• University degree and/or in Social Science, Law, Social Work, Development Studies, Education, Public Administration or any relevant field.
• Post Graduate Qualification in Human Rights, Project Planning & Management, Development Studies or law from a recognized institution is an added advantage.
• Experience of and commitment to working through systems of community participation and accountability.
• At least three (3) years’ experience working with communities Facilitating development.
• Experience working with local government and community structures is an added advantage.
• Familiarity with standards and guidelines for social accountability programming and coordination as well as guidance.
• Strong communication (both oral and written) and documentation skills.
• Fluency and knowledge of local language (ARINGA OR LUGBARA) in the host community and settlement IS REQUIRED.
• Ability to Ride with a VALID RIDING PERMIT IS A MUST.

• Lead the rollout of Citizen Voice and Action (CVA) processes including community mobilization, service monitoring, social audits, and community scorecards.
• Facilitate CVA training sessions for community groups, service providers, local leaders, faith leaders, youth, and district-level stakeholders.
• Support communities to develop Community Action Plans (CAPs) and follow up on implementation progress.
• Strengthen community-based structures such as CVA Working Groups, Child Well-being Committees, and citizen groups.
• Promote inclusion of women, PWDs, youth, and marginalized households in CVA processes.
• Mobilize and facilitate the engagements of stakeholders during planning and development meetings, workshops and other for a.
• Facilitate and Monitor implementation of planned activities and progress achieved by the project in the AP.
• Integrate crosscutting themes that include gender, CA inclusion, disability, DRR, CP, Youth CA’s and advocacy.
• Innovatively support communities including Child Ambassadors (CA) households to participate in sector interventions
• Mobilize Households into household clusters and other institutions for integrated programs and effective program delivery
• Sensitize Communities to own project interventions through shared-roles for attainment of sustainability.
• Develop and implement a sustainability plan together with key stakeholders
• Strengthen government institutions and technical staff in planning and implementation of project plans.
• Mobilize grassroots organizations, Faith Communities and other civil society organizations to ending violence against children.
• Participate/represent world Vision Uganda in the sector review meetings both at community, sub county and district level
• Compile issue reports and position papers for sharing with relevant stakeholders at sub county and district level.
• Strengthen coordination with district and sub-county leadership to enhance responsiveness to community priorities.
• Facilitate interface meetings, joint supervisions, and advocacy dialogues between citizens and service providers.
• Support integration of community identified priorities into local government plans and budgets.
• Engage line ministries, CSOs, and partners to advance social accountability at multiple levels.
• Conduct routine monitoring of CVA activities and ensure quality standards are maintained.
• Collect data for tracking service improvements, community actions, policy influence, and participation of vulnerable groups.
• Document success stories, case studies, lessons learned, and change pathways.
• Prepare monthly, quarterly, and annual reports including activity updates and indicator progress.
• Build capacity of community facilitators, local structures, volunteers, and sector partners on: – Social accountability; Citizen participation; Advocacy and negotiation; and Budget transparency and public expenditure tracking.
• Mentor community groups to independently conduct monitoring and advocacy processes.
• Ensure CVA implementation aligns with organizational policies, donor regulations, safeguarding standards, and Do No Harm principles.
• Promote integration of child protection, gender equality, disability inclusion, and social inclusion across CVA activities.
• Uphold strong community feedback and accountability mechanisms.
• Integrate/Collaborate with other sector project officers/APC/Cluster Meal officers/SPOs for efficient programme delivery
• Ensure pro-active and strategic engagements with different structures at community, sub-county and district level for quality delivery of project models
• Project financial and asset resources are managed and used in line with policy guidelines.
• Provide accurate and timely variances explanations on project over and under expenditures
• Liaise with other Integrated Project Officers in implementing joint/integrated activities that target the same audiences in the same locations, in order to minimize wastage of resources and beneficiary apathy.

• Strong communication (both oral and written) and documentation skills.
• Fluency and knowledge of local language (ARINGA OR LUGBARA) in the host community and settlement IS REQUIRED.
• Ability to Ride with a VALID RIDING PERMIT IS A MUST.

• University degree and/or in Social Science, Law, Social Work, Development Studies, Education, Public Administration or any relevant field.
• Post Graduate Qualification in Human Rights, Project Planning & Management, Development Studies or law from a recognized institution is an added advantage.
• Experience of and commitment to working through systems of community participation and accountability.
• At least three (3) years’ experience working with communities Facilitating development.
• Experience working with local government and community structures is an added advantage.
• Familiarity with standards and guidelines for social accountability programming and coordination as well as guidance.