Customer Care Representative job at Onfon Mobile


Customer Care Representative
2026-07-21T08:19:55+00:00
Onfon Mobile
https://cdn.greatugandajobs.com/jsjobsdata/data/employer/comp_12876/logo/Onfon%20Mobile.png
FULL_TIME
Uganda
Kampala
00256
Uganda
Professional Services
Customer Service
UGX
MONTH
2026-07-22T17:00:00+00:00
8

MONFON MOBILE

WE ARE HIRING

CUSTOMER CARE REPRESENTATIVE

PRIMARY RESPONSIBILITIES:

  • Professional & courteous communication
  • Deliver excellent service with empathy
  • Meet performance & quality targets
  • Report insights & improve processes
  • Escalate issues for quick resolution
  • Stay punctual & maintain a positive attitude

KNOWLEDGE AND SKILLS REQUIREMENT

  • Business-related degree or equivalent
  • Strong communication & listening skills
  • Good typing & computer skills
  • Team player with a positive attitude
  • Calm under pressure
  • Flexible to work shifts

(24/7, weekends & holidays)

  • Professional & courteous communication
  • Deliver excellent service with empathy
  • Meet performance & quality targets
  • Report insights & improve processes
  • Escalate issues for quick resolution
  • Stay punctual & maintain a positive attitude
  • Strong communication & listening skills
  • Good typing & computer skills
  • Team player with a positive attitude
  • Calm under pressure
  • Flexible to work shifts
  • Business-related degree or equivalent
bachelor degree
12
JOB-6a5f2baba7b40

Vacancy title:
Customer Care Representative

[Type: FULL_TIME, Industry: Professional Services, Category: Customer Service]

Jobs at:
Onfon Mobile

Deadline of this Job:
Wednesday, July 22 2026

Duty Station:
Uganda | Kampala

Summary
Date Posted: Tuesday, July 21 2026, Base Salary: Not Disclosed

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Learn more about Onfon Mobile
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JOB DETAILS:

MONFON MOBILE

WE ARE HIRING

CUSTOMER CARE REPRESENTATIVE

PRIMARY RESPONSIBILITIES:

  • Professional & courteous communication
  • Deliver excellent service with empathy
  • Meet performance & quality targets
  • Report insights & improve processes
  • Escalate issues for quick resolution
  • Stay punctual & maintain a positive attitude

KNOWLEDGE AND SKILLS REQUIREMENT

  • Business-related degree or equivalent
  • Strong communication & listening skills
  • Good typing & computer skills
  • Team player with a positive attitude
  • Calm under pressure
  • Flexible to work shifts

(24/7, weekends & holidays)

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

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