Assistant Shop Supervisors – Consumer job at Biyinzika Poultry International

Background

BPIL is looking to recruit a suitable candidate for the position below:

The role is to assist in selling and marketing all the company products, as well as create a positive image of the company to the public. The position holder will manage the Shop-to-Shop business and operational areas under the rules, regulations and guidelines of BPIL while ensuring the accomplishment of goals and targets given by Management.

Key Responsibilities:

• Assist in Management of all the FMCG products sold at the Shop (Dressed chicken and all related products)
• Assist in ensuring achievement of daily sales targets of all products at the shop
• Assist in communicating correct price and product specifications to customers
• Ensure professional approach to customer interface.
• Work with Shop Supervisor Coordinate and ensure reconciling deliveries of products to customers in case of bulk buyers.
• Assist in ordering Dressed chicken and related products on time and follow up on phone to ensure your order is processed by the salesclerk at the abattoir
• Work with Shop supervisor to Control and manage stock as prescribed by the Company’s SOPs.
• Always ensure a clean and tidy environment at the Shop.
• Assist Management of Cash and Sales at the Shop
• Support timely banking of Cash Collections for all the sales made
• Support Daily Cash reconciliation of the sold stock and reporting to the Sales Manager and Sales Officer daily.
• Support in Marketing Company products & safeguarding the Company’s Image in the Community.
• Assist in reviewing cash sales against targeted sales and plan for achieving over and above the set target
• Assist in Provision of effective and efficient support to the customers
• Receiving complaints from Customers and quickly resolving them at Shop level, Issues beyond your capacity can be forwarded to the Sales Manager or Sales Officer for further consultations
• Dealing with customers efficiently in a professional, courteous and cordial manner giving them correct information about our products to enable them to make an informed decision.
• Maintain proper and effective communication, reporting, documentation and records system at the Shop.
• Prepare and submit daily, monthly, quarterly and annual reports i.e., monthly sales and receivables
• Support the stock taking and inventory management processes.
• Report immediately any shortages, losses or any other problems to your line manager.
• Correctly filling out paperwork including Daily Cash Reports and sales Summary Reports among others and submitting this information to the Sales Manager.
• Any other duties may be assigned by your supervisor

Financial Responsibility

• Petty cash management
• Bank daily cash sales collection
• Daily sales are posted

Qualifications

• Diploma or Certificate in Sales and Marketing, Business Administration or related field.

Skills and Experience

• Minimum 1-year experience.
• Knowledge of sales and marketing.
• Product knowledge
• Customer care skills.
• Computer Literacy.
• High level of integrity and honesty
• Organizational and planning skills.
• Good communication and interpersonal skills.
• Professional personal presentation
• Time management.
• Ability to work under pressure.
• Excellent reporting skills.
• Team collaboration
• Willingness to regularly travel across region(s) of operation
• Willingness to be relocated as per the business needs
• Willingness to cooperate and work closely with the Sales Support Representative.

Competencies:

The ideal candidate should demonstrate the following BPIL High Performance Behaviors:

• Common purpose
• Open communication
• Setting and Achieving Targets
• Sense of Urgency & Agility
• Accountability
• Collaborate Effectively
• Result-Driven Mindset
• Trust & Mutual Respect
• Customer Focused
• Innovation & Continuous Learning
• Sense of Belonging

• Assist in Management of all the FMCG products sold at the Shop (Dressed chicken and all related products)
• Assist in ensuring achievement of daily sales targets of all products at the shop
• Assist in communicating correct price and product specifications to customers
• Ensure professional approach to customer interface.
• Work with Shop Supervisor Coordinate and ensure reconciling deliveries of products to customers in case of bulk buyers.
• Assist in ordering Dressed chicken and related products on time and follow up on phone to ensure your order is processed by the salesclerk at the abattoir
• Work with Shop supervisor to Control and manage stock as prescribed by the Company’s SOPs.
• Always ensure a clean and tidy environment at the Shop.
• Assist Management of Cash and Sales at the Shop
• Support timely banking of Cash Collections for all the sales made
• Support Daily Cash reconciliation of the sold stock and reporting to the Sales Manager and Sales Officer daily.
• Support in Marketing Company products & safeguarding the Company’s Image in the Community.
• Assist in reviewing cash sales against targeted sales and plan for achieving over and above the set target
• Assist in Provision of effective and efficient support to the customers
• Receiving complaints from Customers and quickly resolving them at Shop level, Issues beyond your capacity can be forwarded to the Sales Manager or Sales Officer for further consultations
• Dealing with customers efficiently in a professional, courteous and cordial manner giving them correct information about our products to enable them to make an informed decision.
• Maintain proper and effective communication, reporting, documentation and records system at the Shop.
• Prepare and submit daily, monthly, quarterly and annual reports i.e., monthly sales and receivables
• Support the stock taking and inventory management processes.
• Report immediately any shortages, losses or any other problems to your line manager.
• Correctly filling out paperwork including Daily Cash Reports and sales Summary Reports among others and submitting this information to the Sales Manager.
• Any other duties may be assigned by your supervisor

• Knowledge of sales and marketing.
• Product knowledge
• Customer care skills.
• Computer Literacy.
• High level of integrity and honesty
• Organizational and planning skills.
• Good communication and interpersonal skills.
• Professional personal presentation
• Time management.
• Ability to work under pressure.
• Excellent reporting skills.
• Team collaboration
• Willingness to regularly travel across region(s) of operation
• Willingness to be relocated as per the business needs
• Willingness to cooperate and work closely with the Sales Support Representative.

• Diploma or Certificate in Sales and Marketing, Business Administration or related field.