Assistant Manager, Care Navigation job at Jubilee Life Insurance
Vacancy title:
Assistant Manager, Care Navigation
[Type: FULL_TIME, Industry: Insurance, Category: Management, Healthcare, Business Operations, Customer Service]
Jobs at:
Jubilee Life Insurance
Deadline of this Job:
Friday, January 23 2026
Duty Station:
Kampala, Uganda | Kampala
Summary
Date Posted: Wednesday, January 21 2026, Base Salary: Not Disclosed
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JOB DETAILS:
About Organisation:
Jubilee Life Insurance Company Uganda is the number 1 insurance provider in Uganda. We boost of over 80 years of service provision all over East Africa.
Job Summary:
Jubilee Life Insurance Uganda is seeking an Assistant Manager, Care Navigation to support the delivery of timely, high-quality healthcare coordination for policyholders while strengthening care navigation operations.
Key Duties and Responsibilities:
Care navigation coordination, provider relationship support, process improvement, data analysis, KPI monitoring, and collaboration with claims, care management, and customer service teams.
Qualifications, Skills and Experience:
- Bachelor’s degree in Medicine, Nursing, Public Health, Healthcare Management, or related field
- Diploma in Healthcare Management, Insurance, or Customer Service (preferred)
- 3-5 years’ experience in healthcare coordination or care navigation (1-2 years supervisory
- Strong stakeholder management, analytical and customer service skills
- Knowledge of healthcare and insurance regulatory requirements in Uganda
Work Hours: 8
Experience in Months: 36
Level of Education: associate degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Deadline: 23rd January 2026
NB: Only shortlisted candidates will be contacted.
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